CRIDOC Privacy Policy

Last updated: September 2026

This CRIDOC Privacy Policy explains how the Child Rights Information and Documentation Centre (“CRIDOC”, “we” or “us”) handles your data. Our website is https://cridoc.net. We take your privacy seriously. Please read this page before you use our website.

Words We Use in the CRIDOC Privacy Policy

Account: your CRIDOC account on our website.
Personal data: your contact details and other private facts that can identify you.
Anonymous data: facts that are not linked to you and cannot identify you.
Services: the tools and content we offer on our website.
ED request: a request for an equivalency determination.

Your Consent

By using our website, you agree to this CRIDOC Privacy Policy. You also agree that we may process your personal data as described here. Your data may be handled in countries with different privacy rules from your own.

How We Keep Your Data Safe

We take sensible physical, electronic and management steps to protect the personal data we hold. These steps help prevent loss and misuse.

Personal Data We Collect

We may collect the following from you:

Account details, such as your name, username, password and email address.
Comments or other content you post on our website.
Answers you give in our surveys.
Feedback and support requests.
Emails you send us.
Details you share by phone or fax.

We may also hold details about people you refer to us. We protect these in line with this CRIDOC Privacy Policy.

Data Our Website Collects Automatically

Our web server logs some facts from your device and browser. These include your Internet Protocol (IP) address. We use cookies to make the website work. We use Google Analytics to see how people use our pages.

How We Use Your Data

We use your personal data to:

Provide our services.
Reply to your requests.
Improve our website and services.
Send you news and updates.

We do not share your personal data with others without your permission, except as this CRIDOC Privacy Policy allows.

Your Choices

You can stop promotional emails at any time. Use the unsubscribe link in the email or change your account settings. You cannot opt out of administrative messages, such as service notices.

You can ask us to delete your personal data. We will do so unless the law requires us to keep it.

How to Change Your Details

When We Share Data

We may share anonymous data with our partners, sponsors and donors. It cannot identify you.

We share personal data only with partners who agree to follow this CRIDOC Privacy Policy. If CRIDOC transfers its assets to another body, the new owner may keep using your data under the same terms.

Links to Other Websites

Our website may link to other sites. We do not control them. We do not review them. We are not responsible for their content or privacy practices. Please read their policies before you share any data.

Children

Our website is not for children under 13. We do not knowingly collect data from them. If you think a child has given us personal data, please contact us and we will delete it.

Changes to This Policy

We may update this CRIDOC Privacy Policy. We will give 30 days’ notice on our website or by email before changes start.

Contact Us

Questions about the CRIDOC Privacy Policy? Get in touch:

Child Rights Information and Documentation Centre (CRIDOC) Manobec Complex, Off Paul Kagame Road Box 607, Lilongwe, Malawi Tel: +265 (0) 881 160 345 Email: info@cridoc.net

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